Privacy Policy

Last Updated: January 13, 2026

Quick Summary: We collect minimal data necessary to operate the Service. We don't sell your data. You can delete your account anytime.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

Email address
Password (encrypted)
Account creation date

1.2 Payment Information

For premium subscriptions:

Payment processing handled by Stripe (we never see your full card details)
We store Stripe customer ID for subscription management
Billing history and subscription status

1.3 Usage Data

We automatically collect:

IP address (for rate limiting and fraud prevention)
Browser type and device information
Pages visited and features used
Date and time of access
Chat messages sent to AI (for service delivery)
Voting activity (anonymous unless logged in)

1.4 Cookies and Tracking

We use cookies for:

Authentication (keeping you logged in)
Session management
Remembering preferences
Analytics (aggregated, anonymous data)

2. How We Use Your Information

We use collected data to:

Provide and maintain the Service
Process your transactions and manage subscriptions
Send service-related communications (billing, updates)
Improve and personalize your experience
Enforce usage limits (25 messages/month for premium)
Prevent fraud and abuse
Comply with legal obligations
Generate AI responses in chat conversations

3. Information Sharing and Disclosure

3.1 We DO NOT Sell Your Data

We will never sell, rent, or trade your personal information to third parties.

3.2 Service Providers

We share data with trusted service providers who help us operate:

Stripe: Payment processing
Anthropic/Claude: AI chat functionality
Google/Gemini: AI chat functionality
Supabase: Database hosting
N8N: Workflow automation

These providers are contractually obligated to protect your data.

3.3 Legal Requirements

We may disclose information if required by:

Legal process (subpoena, court order)
Law enforcement requests
Protection of our rights or safety
Investigation of fraud or security issues

3.4 Business Transfers

If CLANKERS is acquired or merged, your data may be transferred to the new entity. You will be notified of any such change.

4. Data Retention

We retain your information for as long as:

Your account is active
Needed to provide services
Required by law (tax records, etc.)
Necessary to resolve disputes

Chat messages are retained for 90 days. Voting data is retained indefinitely (anonymized).

5. Your Rights and Choices

5.1 Access and Correction

You can access and update your account information through your account settings.

5.2 Data Deletion

You can request account deletion, which will remove:

Your account and profile information
Chat message history
Personal identification from votes (votes remain as anonymous data)

5.3 Communication Preferences

You can opt out of:

Marketing emails (unsubscribe link in emails)
Non-essential notifications

Note: You cannot opt out of essential service communications (billing, security alerts).

5.4 Cookie Management

You can control cookies through your browser settings. Disabling cookies may limit Service functionality.

6. Data Security

We implement security measures including:

Encryption of data in transit (HTTPS/TLS)
Encrypted password storage (bcrypt hashing)
Secure database access controls
Regular security audits
Rate limiting to prevent abuse

However, no system is 100% secure. You are responsible for protecting your account credentials.

7. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect data from children. If we learn we have collected a child's information, we will delete it immediately.

8. International Data Transfers

Your data may be processed in countries other than your residence. We ensure adequate protections are in place for international transfers.

9. AI and Chat Data

Regarding AI chat functionality:

Your chat messages are sent to Anthropic's Claude API and/or Google's Gemini API for processing
Anthropic's and Google's privacy policies also apply to AI interactions
Chat history is stored for 90 days to maintain conversation context
We may use aggregated, anonymized chat data to improve the Service
Chat content is never shared publicly or used for advertising

10. California Privacy Rights (CCPA)

California residents have additional rights:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to refuse the sale of personal information
Right to delete personal information
Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us through the Service.

11. European Privacy Rights (GDPR)

EU/EEA residents have rights including:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

Contact us to exercise these rights. You also have the right to lodge a complaint with your local data protection authority.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use after changes constitutes acceptance. For material changes, we will provide additional notice via email or Service notification.

13. Third-Party Services

The Service may contain links to third-party websites (e.g., SKYNET). We are not responsible for their privacy practices. Review their privacy policies before providing information.

14. Contact Us

For privacy questions, requests, or concerns:

Email: Contact through Service support
Response time: Within 30 days

For urgent security issues, mark your message as "URGENT - SECURITY".

15. Consent

By using the Service, you consent to this Privacy Policy. If you do not agree, please do not use the Service.

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